Insight, overview and dialogue became a valuable solution
"We chose IT Relation as a supplier because the company were successful, when they implemented a SharePoint solution in our forest division. Others can provide the technical solution, but for us it is important that our supplier fulfill the function of a partner. IT Relation fulfills the function of a partner. We were pleased about their design of the user interface, system setup and the way in which they implemented the process," says Jane Kragsig, Project Manager at HedeDanmark.
Reduced lead time
HedeDanmark chose to expand its SharePoint solution in order to be able to support the Group's internal LEAN certification. With the new system, the company not only obtains an optimal and constantly updated overview of financial operations and exchange of data with customers, but also resource savings – for example in relation to double registration.
As an example HedeDanmark could save up to five days in lead time when handling cases by using the newly developed SharePoint 2013 solution.
We received a complete project plan that IT Relation followed up on every Friday in terms of how the process advanced and the progress of the following week.
— Jane Kragsig, Project Manager at HedeDanmark.
Business sense and efficient project management
"Right from the start to the implementation of the project, IT Relation has been a positive encounter. Their consultants and Project Manager knew how to make themselves acquainted with our organisation, our needs and challenges. They understood our requirements for IT mobility for our people in the field and for schematised work routines as an example."
With a SharePoint solution customised to HedeDanmark, the implementation phase began: "We received a complete project plan that IT Relation followed up on every Friday in terms of how the process advanced and the progress of the following week. It provided an overview of the project, and the dialogue became a good and valuable discussion. In addition, we tested the system continuously. It gave us the opportunity to comment on the details, adjust, and in the end it made the process effective. On the whole, IT Relation took ownership and responsibility all the way," says Jane Kragsig.